Privacy Policy | ProREInvest — Valencia & Costa Blanca

Last updated: 06/04/2026

This Privacy Policy explains how Natalya Lisitsina, trading as ProREInvest (“we”, “us”, “our”), collects and processes personal data when you visit proreinvest.com (the “Website”), contact us, or use our services.

1. Data Controller

The data controller for this Website is:

Natalya Lisitsina
Trading as ProREInvest
Calle Nayes 8, 46183 La Eliana, Valencia, Spain
Email: info@proreinvest.com

If you have any questions or requests regarding your personal data, you can contact
us at the email address above.

2. What personal data we collect

We may collect and process the following categories of personal data:

Identity and contact data: name, email address, phone number, WhatsApp number.
Inquiry data: details you provide in forms, emails, or messages, such as budget, preferred areas, purchase criteria, selling details, timeline, and other information relevant to your request.
Communication data: the content of messages exchanged with us by form, email, or WhatsApp.
Technical and usage data: IP address, browser type, device information, pages visited, approximate location based on IP, and similar technical data collected through server logs, cookies, and analytics tools.
Preference data: cookie choices and language or site preferences where applicable.

We do not intentionally collect special categories of personal data unless you voluntarily provide them and they are strictly necessary for a specific request.

3. How we collect data

We collect personal data:

when you submit a contact or inquiry form on the Website;
when you contact us by email or WhatsApp;
when you interact with the Website;
automatically through essential technologies, analytics tools, and cookies, subject to your consent where required.

4. Why we process your data

We may process your personal data for the following purposes:

to respond to your inquiries and communicate with you;
to provide property search, selection, buying, selling, or related guidance;
to manage follow-up communications related to your request;
to operate, maintain, and improve the Website;
to analyze website traffic and performance;
to protect the Website against abuse, fraud, security incidents, and technical issues;
to comply with legal and regulatory obligations.

5. Legal bases for processing

Under the GDPR, we rely on one or more of the following legal bases:

Consent — where you give us permission, including for non-essential cookies and certain follow-up communications where applicable;
Steps prior to entering into a contract / performance of a contract — when processing is necessary to respond to a request for services or to provide requested assistance;
Legitimate interests — for running and improving our business, responding to inquiries, securing the Website, and maintaining records;
Legal obligation — where we must retain or disclose data to comply with applicable law.

You may withdraw consent at any time where processing is based on consent.
Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Cookies and similar technologies

The Website uses cookies and similar technologies. We use:

essential cookies required for the Website to function properly;
analytics cookies to understand how the site is used and improve performance;
marketing cookies only where applicable and only subject to your consent.

For more detailed information, including cookie categories, providers, and retention periods, please see our Cookie Policy.

7. Analytics and third-party services

The Website may use third-party services and tools such as:

website hosting providers,
analytics services,
communication tools,
embedded media or website technologies,
cookie consent and related compliance tools.

These providers may process technical data such as IP address, browser/device information, and usage data, subject to the relevant cookie and consent settings.

8. Who we share your data with

We do not sell your personal data.

We may share personal data only where necessary with:

hosting and website service providers;
email and communication providers;
analytics and cookie-related service providers;
trusted local partners involved in progressing your request, such as agents, lawyers, or financial professionals, where relevant and appropriate;
competent authorities where required by law.

9. International transfers

Some service providers may process personal data outside the European Economic Area.
Where this happens, we rely on appropriate safeguards, such as Standard Contractual Clauses or equivalent legal mechanisms, where required.

10. Data retention

We keep personal data only for as long as reasonably necessary for the relevant purpose, including:

general inquiries: typically up to 12 months after the last meaningful contact, unless a longer period is needed;
client or transaction-related records: for longer periods where necessary for legal, tax, contractual, or compliance reasons;
cookie and analytics-related data: in line with our Cookie Policy and the settings of the relevant providers.

11. Your rights

Under the GDPR, you may have the right to:

access your personal data;
rectify inaccurate or incomplete data;
request deletion of your data;
request restriction of processing;
object to certain processing;
request portability of data, where applicable;
withdraw consent at any time, where processing is based on consent;
lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@proreinvest.com.

If you are in Spain, you also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD).

12. Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.

13. Children

The Website and our services are not directed to children, and we do not knowingly collect personal data from children.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows the latest version.

15. Contact

For questions about this Privacy Policy or your personal data, contact: